Announcements

The IT Service Desk in the Knowledge Commons will be closed Monday, May 27th for the Memorial Day holiday. We will reopen Tuesday at 8am.

Mission Statement

The IT Service Desk @ Knowledge Commons provides convenient access to hands-on IT help for all Penn State students, faculty, and staff.

Location

IT Service Desk @ Knowledge Commons
Room W130A, Pattee Library
814-865-HELP (4357)

Fall/Spring Hours

Monday - Thursday, 8am - 8pm
Friday, 8am - 6pm
Saturday & Sunday, 12pm - 8pm

Summer Hours

Monday - Thursday, 8am - 6pm
Friday, 8am - 5pm
Saturday & Sunday, 1pm - 5pm

Services Provided

The IT Service Desk @ Knowledge Commons offers hands-on support for:

  • On campus wireless connectivity for laptops and mobile devices
  • Hardware diagnostics & installation support
  • Assistance with data transfer and backup
  • Software installation and trouble shooting
  • Virus/Spyware detection and removal